Frequently Asked Questions
  • Where is Offshore Energy located?

  • Offshore Energy Exhibition & Conference is located at:

    RAI Amsterdam
    Europaplein 24
    1078 GZ Amsterdam
    www.rai.nl


  • In which halls do I find Offshore Energy?

  • Offshore Energy Exhibition takes place in exhibition halls 1, 2 and 3. There is also an outdoor display area in front of Entrance K, the main entrance.

    Offshore Energy Conference has two conference areas:

    • Amtrium
    Offshore Wind Conference
    Marine Energy Event
    • Energy Plaza (Hall 3)
    Offshore Energy Conference Sessions

  • Where can I park my car?

  • RAI Traffic Management provides parking facilities for organisers, exhibitors and visitors during events at RAI Amsterdam.

    Parking at the RAI complex is easy and affordable. The multi-storey car park is easily accessible thanks to its location next to the A10 highway by Exit 9 (Amsterdam Rivierenbuurt) and has 4,000 parking spaces. During large-scale events, the outside areas also become available, which expands parking capacity to 5,000 parking spaces.

    • Easily accessible thanks to its location next to the A10 highway, please follow P-RAI 1-6
    • Mostly you park your car at a maximum of 200 metres from the entrance of your event
    • The parking garages are covered

    Read more
  • Where can I park my truck / lorry?

  • Vehicles taller than 1.90m will find suitable parking space available at the exhibition venue, RAI Amsterdam. Please see Parking - Lorry Parking in the RAI webshop for more information and rates.

    The RAI webshop can be reached through our Exhibitors Portal.


  • How do I buy a parking ticket? / Where do I buy a parking ticket?

  • Full-service exhibitors

    • Full-service participants can pick up their parking permits at the Organization Office in exhibition hall 1 on Monday 7th, Tuesday 8th and Wednesday 9th of October. Please note that we no longer hand out these permits at the registration desks in Entrance K. Each parking permit is valid from two days before the first event day until one day after the event and can be used to leave the parking garage as often as required.
    • Please note that these permits act as exit tickets and you will need them to leave the car park, so please keep them safe as they will allow you unlimited access.
    • Please note that the two parking permits are not included when you are co-exhibiting.
    • Extra parking tickets can be purchased:
      - in the RAI webshop
      - at the vending machines in the parking garages
      - at the RAI Exhibitor Services desk in Entrance K

    Space only exhibitors

    • Space only exhibitors do not have parking permits included in their participation package and therefore will not receive parking tickets at our Organization Office in exhibition hall 1.
    • Parking tickets can be purchased:
      - in the RAI webshop
      - at the vending machines in the parking garages
      - at the RAI Exhibitor Services desk in Entrance K

    Pavilion participants

    • Please consult your pavilion host about the facilities included in your participation package.

    • (Extra) parking tickets can be purchased:
      - in the RAI webshop
      - at the vending machines in the parking garages
      - at the RAI Exhibitor Services desk in Entrance K

  • How much does it cost to park my car? How much does a parking ticket cost?

    • Please visit the RAI webshop, accessible through our Exhibitors Portal, to order (extra) parking tickets or parking permits.

  • Can I leave my car in the carpark overnight?

  • Yes you can, but please note that the opening hours of the RAI parking garages are from 07:00 to 24:00 hrs.


  • Is there a charging station for my electric car in the parking garage?

  • There are twenty charging points for electric cars in the P1 garage, twenty charging points in the P4 garage and two charging points in the P7 garage. Charging costs € 0.24 per kW plus the parking fee. Please note that charging points cannot be reserved.
  • What are the opening hours of the parking garages?

  • The opening hours of the RAI parking garages are from 07:00 to 24:00 hrs.
  • What is the height restriction of the parking garages?

  • The maximum height of the P1/P2/P3/P7 garages is 1.90 meter, the maximum height of the P4 garage is 2.70 meter.
  • My vehicle is taller than 1.90m, where do I park?

  • Please follow the instructions of the RAI Traffic Management staff onsite or refer to Parking - Lorry Parking in the RAI webshop for more information and rates.

    The RAI webshop can be reached through our Exhibitors Portal.


  • Where is the First-Aid station?

  • During Offshore Energy Exhibition & Conference 2019, the first aid post can be accessed through exhibition hall 2, the post is located across from Café Amsterdam.

    In case of an emergency, please call the RAI's emergency telephone number: +31 (0)20 5491234, or contact someone from the event organization at the Organization Office in hall 1 or at K101 in entrance K.


  • Is there a prayer room available?

  • Yes, the prayer room is located at level -1 of the Elicium building and can be accessed through Entrance K, the main entrance of Offshore Energy Exhibition & Conference, or via Entrance D.

    The prayer room has a washroom and two private cubicles where people of all faiths can pray or meditate in a peaceful environment. The two private cubicles for prayer/meditation can be locked from the inside.
  • Is there a room available for breastfeeding?

  • Yes, the baby care lounge is located at level -1 of the Elicium building and can be accessed through Entrance K, the main entrance of Offshore Energy Exhibition & Conference, or via Entrance D. Access to the baby care lounge is controlled by a key system and the room can be locked from the inside by means of a cylinder lock. The key is available from Reception D on the ground floor of the Elicium and must be returned after use.

    The baby care lounge is equipped with three comfortable chairs, a baby changing bench with two cushions, a playpen, a refrigerator and a sink with hot and cold water.


  • How do I get to the venue using public transport?

    • By train:
      RAI Amsterdam has its own train station, with very good connections to Amsterdam Schiphol Airport. From Amsterdam RAI train station, it's only an 8-minute walk to the event venue. For tickets please visit www.ns.nl or look for the service desk or vending machines at your train station. For timetables please visit www.ns.nl, www.9292.nl or download the 9292 app.

    • By subway:
      If you are staying in Amsterdam, the subway might be a better option for you. From Central Station or the city centre it is only a 5 to 10 minute subway ride to the event venue (Station RAI). For more detailed information please visit www.gvb.nlwww.9292.nl or download the 9292 app.

  • Where is the nearest hospital?

  • The nearest hospital is:

    VU University Medical Centre
    De Boelelaan 1117
    1081 HV Amsterdam
    +31 (0)20 44 44444


  • Are there lockers available?

  • There are no lockers available during Offshore Energy Exhibition & Conference. You can leave your belongings, free of charge, in the cloakrooms located in the entrance areas. The cloakrooms are opened during event days.
  • Where are the toilets located?

  • During Offshore Energy 2019, toilets are located at:
    • Registration area, Entrance K
    • Top left corner of Hall 1
    • Top right corner of Hall 3

  • Which restaurants are located at the event venue?

  • RAI Amsterdam has five permanent restaurants:
    • THE ROAST ROOM
    • Grand Café
    • First Floor Restaurant
    • Holland Restaurant
    • Café Amsterdam
    THE ROAST ROOM is open daily from 09:00 hrs. The opening hours of the other restaurants are flexible and depend on the events and conferences taking place.

    Alongside the restaurants there are several other food & beverage concepts available throughout the building and on the exhibition floor during Offshore Energy Exhibition & Conference.
  • Are there special parking spaces for less able bodied / handicapped?

  • Yes, there are several spaces parking reserved for the less able bodied. On the map below these parking spaces are mentioned.


  • Are the exhibition halls wheelchair accessible?

  • RAI Amsterdam is accessible for people using a wheelchair. The aisles at the show floor are spacious (3 meters width) and the surface is flat. Elevators and disability toilets are available.
  • Where is the RAI Exhibitor Services Desk?

  • The Exhibitor Services Desk is located at Entrance K, the main entrance of Offshore Energy Exhibition & Conference.

    At this triangular white desk you will be welcomed by RAI Exhibitor Services staff, who can help you with all your inquiries regarding facilities provided by RAI, such as electricity or catering.

    If you would like to speak to the event organization, please visit our representatives in our Organization Office in hall 1.


  • Where is the cloakroom located? / Where can I leave my coat?

  • The cloakrooms are located at Entrance K and Entrance L of RAI Amsterdam. They are opened during event days, but not during (de)construction days.


  • Is there an ATM machine at RAI Amsterdam?

  • An ATM can be found at two entrances of RAI Amsterdam; entrance D and entrance K. Entrance K is the main entrance for Offshore Energy Exhibition & Conference.
  • Is there a business center at RAI Amsterdam where I can copy, print and use office supplies?

  • Yes, the RAI Business Centre is located in the passage of the RAI Elicium, level -1. The business centre offers exhibitors a wide range of services such as:
    • Document printing & copying
    • Large format prints
    • Scanning
    • Laminating
    • Document binding
    • Graphic design
    • Office & IT-products
    Hours of operation:
    Monday to Friday: 8:30 till 17:00 hrs
    Weekends are depending on the event

    Contact:
    E-mail: businesscentre-RAI@canon-bs.nl
    Phone: +31 20 549 16 02


  • Am I allowed to smoke in RAI Amsterdam?

  • No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1st 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is also not permitted during set-up or breakdown.

    For the convenience of smokers, RAI has arranged smoking areas in several outdoor locations. Outside the entrances you will find smoking columns for exhibitors and visitors.

    We would like to point out that the government imposes penalties on people and companies that do not abide by the legislation. As RAI will be liable in case of violations, we will pass on any fines to the companies or individuals involved. To avoid having to resort to such measures, we will actively ensure that the law is upheld. We count on the kind cooperation of all our guests.


  • Where are the smoking areas?

  • Outside the entrances of RAI Amsterdam you will find smoking columns for both exhibitors and visitors. There are no smoking areas inside the premises.
  • Is there an age limit to visit the event?

  • No one under the age of 15 will be able to attend Offshore Energy unless they have obtained the prior written consent of the organizers.
  • Where is the nearest airport?

  • Amsterdam Airport Schiphol is located a mere 15 minutes from RAI Amsterdam whether you travel by car, train, taxi or bus. The Amsterdam Airport Schiphol website provides information including: up-to-the-minute flight information, connecting transport facilities to RAI Amsterdam and business facilities.
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