Frequently Asked Questions
  • What is included in a full-service package?

  • A full-service package includes the following:
    • System walls (height 2.75m)
    • Anthracite carpet tiles
    • Fascia board with company name & stand number
    • Sign with company logo
    • Lighting
    • Power supply socket
    • Power use up tot 2kW
    • Complete stand furniture
    • Full-service catering (4 persons)
    • Stand cleaning
    • Invitation tools
    • Wi-Fi
    • 2 parking permits, valid both exhibition days

    Read more
  • Does my stand have carpeting?

  • Yes, full-service stands are including carpeting. The size of the carpet tiles is 1x1 meter and the standard color is anthracite.

    Please note:
    • If you would like to order another carpet color than anthracite, please see the order form in our Exhibitors Portal.

    • Carpeting is not included with a space only package. If you booked a space only package and wish to order carpeting, please refer to the Exhibitors Portal and use the order form.

  • Does my stand have lighting?

  • Yes, full-service stands are including lighting. One spotlight is used per 4 m2. The spots will be attached to your stand walls.
  • Does my stand have electricity?

  • Yes, full-service stands are equipped with a 2kw power connection with 2 inlets.

    Please note:

    • Do you need more power? Extra electricity can be ordered in the RAI webshop, accessible through our Exhibitors Portal.

    • Electricity is not included with a space only package, these exhibitors are required to order their own electricity in de RAI webshop.

    • Are you participating in a pavilion? Please consult your pavilion host about the facilities included in your participation.

  • What is the inside size of my stand?

  • The inside sizes of the full-service stands are slightly different from the booked sizes. The inside sizes are as follows:

    4x2: 394cm x 197cm
    5x2: 494cm x 197cm
    6x2: 594cm x 197cm
    7x2: 694cm x 197cm
    8x2: 794cm x 197cm

    4x3: 394cm x 297cm
    5x3: 494cm x 297cm
    6x3: 594cm x 297cm
    7x3: 694cm x 297cm
    8x3: 794cm x 297cm

    4x4: 394cm x 397cm
    5x4: 494cm x 397cm
    6x4: 594cm x 397cm
    7x4: 694cm x 397cm
    8x4: 794cm x 397cm

    The sizes are specified as width x depth. All stands are 275 cm in height.


  • What is a fascia board?

  • A fascia board is a sign on each of the open sides of your stand that includes your company name and stand number. Click on the 'Read More' button for an image of a fascia board.
    Read more
  • How many letters fit on a fascia board?

  • Every full-service exhibitor has 25 characters on fascia board included in their package. If you would like to use more than 25 characters, you will be charged an extra € 30,-. The maximum amount of characters is 44.
    You can adjust the text for your fascia board in the Exhibitors Portal, under 'Company information'.
  • Will my company logo be displayed on my stand?

  • Yes, every full-service exhibitor will have their company logo attached to the fascia board. You can upload your logo (preferably both .JPG and .EPS files) in the Exhibitors Portal, under 'Company information'.
  • Is my company name mentioned on my stand?

  • Yes, every full-service exhibitor will have their company name printed on the fascia board. You can upload your fascia text in the Exhibitors Portal, under 'Company information'.

    Please note:
    • Every full-service exhibitor has 25 characters on fascia board included in their package.

    • If you would like to use more than 25 characters, you will be charged an extra € 30,-. The maximum amount of characters is 44.

  • Does my stand have furniture?

  • Yes, full-service stands are including furniture. The amount of furniture depends on the stand size. Click on the 'Read More' button to see the different packages.


    Read more
  • I don’t want the furniture in my stand, what do I do?

  • If you are a full-service exhibitor and would like to cancel your furniture package, please send an e-mail to service@offshore-energy.biz. You will receive a credit note for € 250,- regardless of the size of the furniture package. The deadline for cancelling your furniture package will be announced in early 2019.

    Please note:

    • If you decide during the build-up period you do not want some of the furniture pieces, please leave them in the aisle before your stand. Our furniture supplier Adexpo will pick it up.
    • Furniture that is left in the aisles during the build-up period will not be refunded.

    • The deadline for ordering (extra) furniture will be announced in early 2019. Find the furniture webshop in our Exhibitors Portal.

  • How can I order extra / different furniture?

    • Go to the Exhibitors Portal
    • Click on the 'order forms' button and follow the link to the furniture webshop
    • The deadline for ordering (extra) furniture will be announced in early 2019

    We would like to bring to your attention that the full-service stands are already well-equipped with the included furniture package. Extra furniture may not be necessary.

    Please note:

    • (Extra) costs for furniture orders are paid by the exhibitor, also when the exhibitor wants to replace their full-service furniture package with other furniture pieces.

    Read more
  • What is the size of the desk in my stand?

  • The desk that is part of the full-service furniture package has a size of 100cm x 100cm x 50cm (width x height x depth).

    For the dimensions of the other furniture pieces, please click here.


  • What is the size of the stand walls?

  • The stand walls are 100 cm x 275 cm (width x height).

    The printable area of a stand wall is 97 cm x 272 cm (width x height).
  • What color are the stand walls?

  • The standard color for full-service stand walls is white.
  • Can I order a different color for my stand walls?

  • Standard stand walls are white, choosing a different color is only possible with luxury stand construction.

    For more information about luxury stand construction, please click here or contact sales@offshore-energy.biz.
  • What color is the carpet in my stand?

  • The standard carpet color in full-service stands is anthracite. If you would like to order another carpet color, please see the order form in our Exhibitors Portal.
  • Can I order a different carpet color?

  • Yes, please see the order form in the Exhibitors Portal if you would like to order another carpet color than anthracite.
  • Does my full-service participation package include stand cleaning?

  • Yes. On Monday 7th and Tuesday 8th of October, the full-service stands will be cleaned at the end of the day. This includes vacuuming and cleaning of all horizontal surfaces.

    We kindly request you to tidy up your stand before you leave. Make sure dirty dishes and other items are cleared away so the cleaning staff can clean your stand thoroughly. Please note the service does not include cleaning of AV equipment, computers, etc.


    Read more
  • Is internet / Wi-Fi included in my stand?

  • During Offshore Energy Exhibition & Conference, free of charge wireless internet is available for visitors, delegates and exhibitors. This is an open source network. The speed of the internet depends on the number of users at that particular moment (250KB). You will find the login details for the wireless network on your exhibitor information package and on several signs across the event.


    Please note! If you are dependent on an internet connection, we advise to order a wired internet connection, instead of using the Wi-Fi network provided by the organization. You can order a wired internet connection in the RAI webshop, through our Exhibitors Portal.


  • Can I hang up my own posters in my stand?

  • It is allowed to hang up posters in your stand, however please keep in mind that no damage can be done to the stand walls. No drilling or tacking is allowed.

    The organization offers stand hooks and special tape in order for you to hang up your materials. You can pick these up, free of charge, at the Organization Office in hall 1.
  • Can I drill a hole in the stand walls?

  • No, drilling holes in stand walls is not allowed. If any damage is done to the stand walls, the stand constructor (Arti70) will send you an invoice. The costs depend on the amount of damage done to the walls.
  • When can I set up my full-service stand?

  • The set up times for full-service package stands are:
    • Monday 7 October 2019 | 9:00 - 18:00 hrs
    • Tuesday 8 October 2019 | 7:30 - 9:30 hrs
    Please note:
    • On Monday, all stands are constructed by noon. Please note that other facilities, such as furniture and AV equipment, may take a bit longer to complete because of the large amount of stands.
    • All aisles must be free on Tuesday and Wednesday at 9:30 hrs.

  • When can I empty my full-service stand?

  • The clean up time for full-service package stands is:
    • Wednesday 9 October 2019 | 18:00 - 23.30 hrs

  • What are the dimensions of the furniture?

  • Please follow these steps for an overview of the full-service furniture packages:
    • Go to the Exhibitors Portal
    • Click on the 'order forms' button and follow the link to the furniture webshop.
    • Select the image of the furniture package that matches your stand size
    • Now you can click on each individual piece of furniture for more information, such as sizes and material. You can even download a 3D model of each article.

    Read more
Contact us
sales@offshore-energy.biz or +31 (0) 10 209 2651
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