Frequently Asked Questions
  • What is the Wi-Fi network and password?

  • The Wi-Fi information will be displayed throughout the event; you will find it on banners, screens, in the event catalogue and on the exhibitor information package. And of course you can always ask one of our staff members for the credentials.
  • My stand is damaged, what do I do?

  • Please go to the Organization Office in Hall 1 and report the damage. Someone from the organization will visit your stand to assess the damage and find a solution.
  • Something was stolen from my stand, what do I do?

  • Please go to the Organization Office in Hall 1 and report the stolen items. The exhibitor is responsible for reporting the stolen items to the police.
    Read more
  • Can I hire a security guard for my stand?

  • Yes, you can order security services in the RAI webshop, which can be accessed through our Exhibitors Portal. Your order is directly placed with RAI Amsterdam, the exhibition venue.

    Monday September 9th 2019: Get a 10% discount by placing your security reservation at least 28 days before the 1st event day.

    Monday September 23rd 2019: You can place orders for this service up to 14 days before the 1st event day.


  • Can I hire a host(ess) for my stand?

  • Yes, you can order personnel services in the RAI webshop, which can be accessed through our Exhibitors Portal. Your order is directly placed with RAI Amsterdam, the exhibition venue.

    Monday September 9th 2019: Get a 10% discount by placing your hostess reservation at least 28 days before the 1st event day.

    Monday September 23rd 2019: You can place orders for this service up to 14 days before the 1st event day.


  • Can I play (live) music in my stand?

  • Exhibitors are required to hand in an application prior to the event for any performance that requires amplified sound, the use of a microphone or a sound system. Performances are only allowed with approval of the organization.
    Read more
  • What is the maximum noise level?

  • The maximum noise level in exhibition halls 1, 2 and 3 is 70dBA, measured at 1 meter distance from each speaker. Surpassing the permissible sound level for the benefit of special activities such as performances is not permitted.
  • Can I use a microphone in my stand?

  • Exhibitors are required to hand in an application prior to the event for any performance that requires amplified sound, the use of a microphone or a sound system. Performances are only allowed with approval of the organization.
    Read more
  • Can I mount speakers in my stand?

  • Mounting of speakers:

    a. Speakers should be mounted and directed to face inwards (in the stand).
    b. Speakers mounted higher than 1.80 meters above the stand should be directed downwards (not horizontally).
    c. Reverberation from the walls of the stand should be avoided as much as possible.

    The application of smaller speakers distributed around the stand is preferred.
  • Can I fly my drone within the exhibition halls?

  • RAI Amsterdam's exhibition halls, with their high ceilings, are ideal for flying drones. But to be able to control the use of drones, you will need permission from RAI Amsterdam to fly one within the premises. The application form for a permit can be found in the RAI webshop, which is accessible through the Exhibitors Portal.
  • Can we rent a meeting room during the event?

  • Yes, this is possible. Please contact Ms. Inge Klap at ikl@navingo.com for more information about the availability of meeting rooms and catering options during Offshore Energy.
  • Can I display something in a water tank?

  • If you have open water or other liquids at your stand, a permit is compulsory in order to prevent legionella disease. This permit is free of charge. The application form for a permit can be found in the RAI webshop, which is accessible through the Exhibitors Portal.
    Read more
  • Can I use lasers at my stand?

  • Light (systems) may not be a nuisance to other exhibitors. Lasers and related systems are prohibited during the event.
  • Is my stand insured? Are the things on my stand insured?

  • No. Insurance for fire, public liability and theft must be taken out by each exhibitor at their own expense. The insurance is to cover the full period of occupancy of the premises by the exhibitor, its agents and employees.
  • Can we distribute flyers at the event?

  • During Offshore Energy, a flyer and sampling ban is in place. The distribution of promotional material is only permitted from your own stand. If you distribute outside of your stand without permission from the organizer,  you risk a fine of € 2,500 on top of the fee for distributing leaflets of € 2,995.
    Read more
  • Can we distribute samples at the event?

  • During Offshore Energy, a flyer and sampling ban is in place. The distribution of promotional material is only permitted from your own stand. If you distribute outside of your stand without permission from the organizer, you risk a fine of € 2,500 on top of the fee for distributing leaflets of € 2,995.
    Read more
  • Are we allowed to give away promotional products at our stand?

  • During Offshore Energy, a flyer and sampling ban is in place. The distribution of promotional material is only permitted from your own stand. If you distribute outside of your stand without permission from the organizer, you risk a fine of € 2,500 on top of the fee for distributing leaflets of € 2,995.
    Read more
  • Can I order a hand-scanner / leadscan license?

  • Yes, you can order one or more leadscan licenses to collect the contact details of visitors you meet on the exhibition floor. Each license can be used on one mobile device, such as a smartphone or tablet.

    You can order leadscan licenses in the Exhibitors Portal, starting at €100 (excl. VAT) per license.
    It is also possible to purchase licenses onsite, please refer to the Q&A / Ticket desk.
  • What types of digital and print promotion are included in my participation package?

  • Participating as an exhibitor in Offshore Energy Exhibition & Conference includes publication of company details on the following platforms:

    • Exhibitor list
    • Floor plan
    • Event app
    • Event magazine (available at the event)
    • Several other printed issues on-site, such as the foldable floor plan, signage on the exhibition floor e.g.
    We only publish company details that are properly uploaded in the Exhibitors Portal. We cannot guarantee that details submitted after the deadline of September 1st 2019 will be published in the event magazine or other printed issues.


  • What can I do to attract as many people possible to my stand?

  • We provide tools that will help you invite business relations and increase the visibility of your presence at Offshore Energy Exhibition & Conference.

    • Digital invitation tool 
      With this tool you can create invitations with your stand number and company logo and use these to invite business relations to your stand.

    • Banner generator
      With the banner generator you can download banners and footers with or without your stand number, to use on your website or in your e-mail signature, and use these to increase the visibility of your presence.

    Both tools are also available in the Exhibitors Portal.


  • Are there cell phone charging stations on the exhibition floor?

  • There is a cell phone charging station available in the entrance area, near the RAI Information Desk.
  • Do you need a badge to enter the exhibition floor?

  • For safety reasons, everyone attending Offshore Energy Exhibition & Conference is obliged to wear a badge. You will receive your badge in the registration area.

    Besides security reasons, exhibitors / stand personnel also need their exhibitors badge to enter the exhibition floor before the exhibition opens.
  • Are children allowed to attend the event?

  • No one under the age of 15 will be able to attend Offshore Energy Exhibition & Conference unless they have obtained prior written consent from the organizers.
  • What are the opening hours of the exhibition?

  • The exhibition floor is open to visitors on:
    • Tuesday, October 8th 2019 - from 09.30 until 18.00 hrs
    • Wednesday, October 9th 2019 - from 09.30 until 18.00 hrs

  • How can I request hardcopy invitations to invite business relations to my stand?

    • Send your request to: service@offshore-energy.biz and we will send you 100 hardcopy invitations. Please note that in the final weeks before the event, this may take up longer than usual.

    • You can also use our digital invitation tool to invite your business relations. This tool is available in the Exhibitors Portal.

  • Where can I find facts and figures about Offshore Energy Exhibition & Conference?

  • Click here for facts and figures about Offshore Energy Exhibition & Conferenc, including a visitor profile: www.offshore-energy.biz/why-exhibit.
  • Where can I buy (extra) parking tickets?

    • Are you an exhibitor?
      You can order (extra) parking tickets in the RAI webshop, which you can access through our Exhibitors Portal. Onsite you can visit the RAI Exhibitor Services desk to place your order.

    • Are you a visitor / delegate?
      Parking tickets are for sale at the vending machines in the parking garages of RAI Amsterdam, the exhibition venue.

  • When is the exhibition floor open to visitors?

  • The exhibition floor is open to visitors on:
    • Tuesday, October 8th 2019 - from 09.30 until 18.00 hrs
    • Wednesday, October 9th 2019 - from 09.30 until 18.00 hrs

  • Where can I find the admission policy for Offshore Energy Exhibition & Conference?

  • Click here for our admission policy: www.offshore-energy.biz/admission-policy.
  • How do I request a permit from RAI, e.g. needed for air compression?

  • Please visit the RAI webshop, which you can access through our Exhibitors Portal. There you will find the application forms for permits.
  • Can I display a large or heavy model in my stand, such as a boat, container or car?

  • Yes, but there are some restrictions you need to take into account. Please send your request and the specifications of the product you wish to display to: service@offshore-energy.biz.
  • Can I place something in the aisle in front of my stand?

  • No, unfortunately we cannot allow that. For safety reasons all aisles between stands must be completely accessible.
  • How can I contact RAI Exhibitor Services?

  • With questions about RAI webshop orders or other exhibitor facilities, you can contact RAI Exhibitor Services at: exhibitorservices@rai.nl.
  • Can I borrow a wheelchair at the RAI?

  • It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to frontoffice@rai.nl and provide us wih the following information:
    • name, address and city
    • date and time of your visit to RAI Amsterdam

    A valid ID is mandatory!

    The use of the wheelchair is free, but RAI Amsterdam does ask for a € 50,- cash deposit.
  • I have a complaint, who can I contact?

  • The Offshore Energy project team strives to give you the best event experienence but we do understand that sometimes things go wrong. 

    If you have a complaint during the event, please refer to the Organization Office in exhibition hall 1 and we will try our best to help you solve the problem. 

    If you prefer sending your complaint by e-mail, please send it to service@offshore-energy.biz and we will contact you as soon as possible.


  • Can I set up my own Wi-Fi network on my stand?

  • If the use of internet is important for the success of your exhibition participation, we advise to always use wired connections. You can order a wired internet connection in the RAI webshop, accesible through our Exhibitors Portal.

    In RAI Amsterdam it is not allowed to supply your own Wi-Fi equipment with electricity. Wi-Fi is a radio signal, and unknown Wi-Fi networks will disrupt the Wi-fi network that the organization purchased for you.
  • What are the specifications for advertisements in the Newsflash?

    • ½ page advertisement: 177 x 128 mm
    • 1 page advertisement: 210 x 297 mm, add 3 mm overfill
    • 2 pages spread: 420 x 297 mm, add 3 mm overfill

    Please send your files before the deadline to: marketing@offshore-energy.biz.


  • Is there an official Offshore Energy app?

  • Yes, there is an official Offshore Energy event app available for downloading in the App Store and Google Play Store.

    The app includes many convenient tools for an exhibition visit, such as the floor plan, exhibitors list and conference program. The app also automatically generates a personal program, including booked conference sessions and exhibitors you wish to visit.


    More information about the app can be found here:


  • Where can I find photos of Offshore Energy?

  • Pictures of Offshore Energy Exhibition & Conference can be found on our website: www.offshore-energy.biz/gallery

    You can download the photos and share them as much as you like, but please note that it is not allowed to use any of them for commercial purposes. When you post, share or tag one or more photos, we would kindly like to ask you to mention Offshore Energy Exhibition & Conference as the location where the pictures were taken.


  • Where can I find the online Newsflash?

  • The online versions of the Offshore Energy Newsflash can be found on our website, together with the event catalogue: www.offshore-energy.biz/publications

    If you wish to receive the hardcopy version of the Newsflash, please subscribe by e-mailing to: marketing@offshore-energy.biz 


  • What is the Offshore Energy Village?

  • The Offshore Energy Village is a new feature on the exhibition floor in 2019. On 8 and 9 October, exhibition hall 3 will be transformed into a small yet bustling village visitors can attend.

    At the heart of the village you will find the Startup Zone, where 18 young companies will present their innovation, products and services. Before you get to the center of the village, you will have passed the Offshore Energy Expertise Hub. An interview area where exhibitors and speakers will be filmed on their vision of the energy transition and other crucial industry developments. Take a breather on your walk through town in, for example, the Media Area where over 60 media partners will keep you updated, both on- and offline, on the latest news. Prefer to remain on your mobile device? Drop by one of the many internet connect points the Village has on offer. These points also offer an excellent view of the International Trade Missions Lounge and her high profile international guests, the OEEC Presentation Area full of Innovation Challenges, Concept Boosters and Master Classes. The extremely successful Young Professional Hub, the meeting point for young professionals, is also to be found in the Village. Even though each village requires the expertise of the elders, or the old man's network, engaging the younger generation is imperative in the fast pace changes the industry faces. And last but not least; the OEEC Match Making zone will also have a prominent place in the Village, as new business and new relations are key in your visit to the event.

    The Village will be the place to be and an exciting meeting place for you and your industry friends and new friends! So don't forget to stop by in hall 3 and delve into a surprising new surrounding you have not seen before at Offshore Energy. The Village is free and open to everyone - the whole two days!


  • What size should my company logo be for best possible online display?

  • You can upload your logo (preferably both .JPG and .EPS files) in the Exhibitors Portal, under 'Company information'. The logo you upload will be used for:

    • Stand construction (in case you booked full-service participation)
    • Publication in the event catalogue
    • Online publication; exhibitor list, floor plan and app

    For the best possible online viewing result, you can follow these guidelines for your logo:

    • The floor plan shows a maximum width of 300px
    • The exihibtor list shows a maximum width of 90px
    • The app publishes small logos but from a hi-res format, so at least 300px
    In all cases; a square logo works better than a rectangle logo.
Contact us
sales@offshore-energy.biz or +31 (0) 10 209 2651
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