Cruise ship passengers complain when ship skips port calls

Passengers on board a Celerity Cruises vessel say they are dissatisfied with compensation offered by the company when mechanical problems forced them to skip two port stops.
Company officials say complaining passengers represent a tiny fraction of the vessel’s customers. The Summit, a 2,000-passenger Celebrity Cruises ship, left Los Angeles on May 7 for a 15-night cruise to Alaska.